Solutions — Hospitality & Events

Deliver great guest experiences with a coordinated workforce

Bring staffing requests, agency bookings, timesheets, and costs together across hotels, venues, and events. Keep teams aligned as guest demand and event schedules change.

Event-day readiness

Give agencies the venue, role, working dates, and required training in one brief.

Variable daily demand

Change headcount by date and see whether each service has enough cover.

Venue-level spend

Link approved hours, agreed shift uplifts, and agency charges to the event.

Scheduling

Build daily coverage around the event programme.

Use shift-based requisitions to request different cover on different working dates. Agencies submit worker availability by date, while venue teams can review required, assigned, and available personnel before the event.

Daily requirements that can vary by event date
Covered, partial, and uncovered venue staffing
Day, week, and month assignment schedules
Schedule grouping by site, role, project, or agency
requidex / scheduling
Illustrative view
Hospitality & Events Coverage
Illustrative shift-based requirement · Events Supervisor
City Hotel
Covered
Required 4 · Assigned 4 · Gap 0
Conference Centre
Partial
Required 3 · Assigned 2 · Gap 1
Festival Site
Uncovered
Required 2 · Assigned 0 · Gap 2
Review daily coverage and agency-submitted availability against the working dates required.
Requisitions

Request staff for the venue, service, and working date.

Request agency staff for a busy weekend, a conference, or a seasonal peak. Give venue managers and staffing partners a shared view of roles, shift times, and required experience.

Staffing requests by venue, department, and event
Role and shift templates for recurring bookings
Approval workflows for department and budget owners
Supplier distribution and request status tracking
requidex / requisition
Illustrative view
New Staffing Request
REQ-2847
Role
Events Supervisor
Location
City Hotel
Start Date
15 Mar 2026
Duration
6 months
Approval Workflow
1
Venue Manager
2
Budget Owner
3
Agency Desk
4
Confirm
Budget Allocation£28,000 / £46,000
Assignments

Keep event bookings and replacement cover connected.

Manage bookings from confirmation to the final shift. Keep role requirements, venue details, and assignment dates together so operations teams can prepare for each service.

Assignment records for single shifts and longer bookings
Venue and department allocation
Booking extensions and assignment end dates
Worker experience and training records alongside assignments
requidex / assignment
Illustrative view
Assignment Board
3 active workers
Placed2
JD
Events Supervisor
City Hotel
KL
Chef de Partie
Festival Site
Active3
SM
Guest Services Assistant
Conference Centre
AR
Banqueting Assistant
Banqueting Hall
TW
Kitchen Porter
City Hotel
Ending1
PB
Bar Supervisor
Festival Site
Timesheets

Approve the hours actually delivered at each venue.

Capture actual hours across kitchens, front of house, and event crews. Route timesheets to the right venue manager and resolve differences before billing.

Time entry against venue and event assignments
Breaks, overtime, and shift details
Department-level approval workflows
Audit history for corrections and approvals
requidex / timesheet
Illustrative view
Weekly Timesheet
IN PROGRESS
SM
Sarah Mitchell
Chef de Partie · Venue Operations
Mon
8
Tue
0
Wed
0
Thu
0
Fri
0
Sat
0
Sun
0
Total Hours
8.0h
Overtime
0h
Approve
Reject
Billing

Trace event labour charges to approved service hours.

Connect approved hours to staffing costs for each event and venue. Give finance teams the detail they need to reconcile agency invoices and understand labour spend.

Billing based on approved timesheets and agreed rates
Cost allocation by venue, department, and event
Linked supplier invoices and credit notes
Visibility of labour spend across bookings
requidex / billing
Illustrative view
Invoice #INV-9034
RECONCILING
Supplier
Hospitality Staffing Partner
Period
Feb 2026
Due Date
15 Mar 2026
Description
Hours
Rate
Amount
Events Supervisor
160
£65
£10,400
Chef de Partie
152
£55
£8,360
Guest Services Assistant
144
£45
£6,480
Total
£0
…
0/3 checks complete
Matching PO, timesheet, and invoice data
Compliance

Keep role training and venue documents ready for review.

Keep worker documents, food safety training, and venue inductions visible before assignments begin. Configure requirements for each role rather than applying the same checklist to every booking.

Configured competency requirements and required documents
Food safety and allergen awareness training records
Venue induction status and expiry tracking
A shared record of checks and supporting documents
requidex / compliance
Illustrative view
Hospitality & Events Assignment Checks
Events Supervisor · Competency and document evidence
Food Safety Training
Evidence recorded
Allergen Awareness
Review required
Venue Induction
Evidence recorded
Review required competency evidence and assignment documents before confirmation. Checks follow your configured requirements.
Rate Management

Agree service rates before a busy event becomes an invoice.

Keep agency rates consistent across venues while accounting for different roles and shifts. Record agreed terms so managers can approve bookings with clearer cost visibility.

Rate cards by role, venue, and staffing partner
Agreed evening, weekend, and overtime rates
Project and supplier rate overrides
Visibility of pay rates, charge rates, and supplier margins
requidex / rates
Illustrative view
Hospitality & Events Rate Controls
Events Supervisor
Agreed rates
Company terms · Project override · Agency markup
Chef de Partie
Agreed rates
Company terms · Project override · Agency markup
Guest Services Assistant
POA — agree rates
Company terms · Project override · Agency markup
Apply the agreed role and agency terms with configured day, night, and overtime uplifts.
Supplier Management

Control which hospitality agencies receive each request.

Manage catering agencies, event crew providers, and hospitality staffing partners in one place. Keep request responses and worker submissions visible across venues and events.

Supplier onboarding and document records
Preferred suppliers by role and venue
Agency responses and worker submission tracking
Company and project agency connections
requidex / supplier
Illustrative view
Hospitality & Events Supplier Release
Events Supervisor · City Hotel
Hospitality Staffing Partner
Tier 1
Released · Awaiting agency response
Catering Agency
Tier 2
Scheduled · Awaiting release
Event Crew Partner
Tier 3
Scheduled · Awaiting release
Use configured tier rules or send a scheduled agency the request immediately where permitted.

See Requidex for Hospitality & Events

Walk through your hospitality & events staffing requirements, approval process, and commercial terms in a personalised demo.

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